Returns & Exchanges

At Owl and Goose Gifts, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from any signs of wear to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing